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Before adding a WhatsApp button, you need to first determine if the function of this button is only for theShow WhatsApp Contact, or is it used to provideLive ChatService. This distinction is important because it will have a direct impact on your site's performance and user experience.
Live Chat vs. WhatsApp Only
The live chat feature is more suitable for those sites that have a dedicated server such as a VPS so that the performance of the site is not affected. If using shared hosting, theprudenceChoose, as the live chat feature may slow down the website. Once you have determined your needs, you can start adding WhatsApp buttons.
Adding WhatsApp Buttons with the Joinchat Plugin
Joinchat is a popular WordPress PluginThis plugin is used to add WhatsApp buttons to pages. Next we will explain the steps to use the plugin in detail:
Step 1: Install Joinchat plugin
- In the WordPress dashboard, navigate to Plugins > Install New Plugin.
- Type "Joinchat" in the search box and click "Install Now".
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- Once the installation is complete, click the "Enable" button to activate the plugin.
Step 2: Configure Joinchat
Once the plugin is enabled, the Joinchat menu will appear on the left side of the dashboard. Clicking on this menu takes you to the configuration page. Below are some of the important configuration items that need to be completed:
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2.1 Adding phone numbers
This configuration is used to set the number that the WhatsApp button links to. Fill in the steps below:
- Enter your number in the "Phone Number" field (please include the country code, e.g. +62 for Indonesia).
- Click "test number" button to confirm that the link is working properly.
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2.2 Setting up automatic messages
An initial message can be preset for the user so that this message will be sent directly after the user clicks the button. To fill out the message, you can use the {SITE},{TITLE} respond in singing {HREF} etc., replacing these variables with the site name, page title and link.
Example Message:
Hello {SITE}, product "{TITLE}" I need ....
2.3 Tooltips and Location Configuration
Tooltips can be customized to allow users to see custom text when hovering over a button. You can also adjust where the button appears. By default, it appears in the bottom right corner, but if your site has a "back to top" button, you can choose to display it in the bottom left corner.
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2.4 Logic configuration
Here, you can choose whether or not to display the buttons only on mobile devices in order to provide a cleaner experience for mobile users.
2.5 Visibility configuration
Finally, you can choose which pages the button is displayed on. For example, only on the home page or on all pages.
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Step 3: Verify Configuration
Once you've completed the settings, save the changes and then open your website to verify that the button works and that users are smoothly redirected to WhatsApp when they click on it.
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summarize
Adding WhatsApp button in WordPress is easy with Joinchat plugin. Hopefully, this article will help you add WhatsApp button to your website smoothly to enhance user interaction experience.
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