WooCommerce Order Payment Guide: Process and Customer Verification Details

The step of e-commerce collection is critical, not only for order fulfillment, but also for customer trust.WooCommerce A variety of payment methods are provided, such as direct payment when placing an order, subsequent retroactive payment, offline credit card or payment with cell phone. Whether it is a link in the email, a button in the account center, or a payment page generated in the background, all of them can meet different needs. This article will introduce the specific usage of these payment methods, as well as the system's protection mechanism for customer information.

Payment Orders

Payment for orders is a critical step in the entire shopping process and involves a number of links working in concert to provide customers with a convenient, secure, and privacy-focused experience.

In WooCommerce, you can only accept one payment per order. Orders can be paid using one of the following methods:

• In the shopping cart andpay the billPayment when order is placed during the process (standard process, applies to most orders)
• With some payment gateways, offline payments can be made using supported card-reading devices or the Tap to Pay feature in the Woo mobile application
• For orders that are in "Draft" or "Pending Payment" status, other payment gateways are available, for example:
  • "Pay for this order" link in the order invoice email
  • The "Payment" button in the Orders tab of the customer account page
  • A link to the "Customer Payment Page" in the backend order details page, which can be copied and sent to the customer.

The following section describes the different payment methods for "Draft" and "Pending" orders, as well as the authentication mechanisms used to protect customer privacy.

"Pay for this order" link in the order invoice email

In the backend of the(purchase) orderOn the Edit page, select "Send Order Details to Customer" under the "Order Actions" menu to send an e-mail with payment instructions.

The operation is shown in the following figure:
Select "Send Order Details to Customer" from the "Order Actions" drop-down menu.

The customer receives an email with a payment link. After clicking on this link, the customer is taken to the order payment process page.

The "Payment" button in the client's account

If the Customer is a registered user, any unpaid orders will be displayed with a "Payment" button in the "Orders" tab of the "My Account" page.

To test the payment process by simulating a customer's identity, you can use the User Switching plugin to log in to the customer's account and complete the payment process (this plugin is not officially developed or certified by WooCommerce).

Link to customer payment page in backend order details page

On the order details page in the backend, you can see a link called "Customer Payment Page →". Copy this link and send it to the customer, who will click on it to enter the payment process.

If you wish to add customized instructions, you can use the "Send Order Notes" method to send the payment link and instructions to the customer.

This payment link may be tied to a specific customer.

Client Validation Mechanisms

WooCommerce has authentication mechanisms in place to protect the privacy of order content. Depending on who the order belongs to, the system will take different approaches:

• If the order is attributed to a registered user, customers who click on the payment link but are not yet logged in will be prompted to log in to their account first.

• If the order is attributed to a guest user and the link is clicked more than 10 minutes after the order creation time, the system will ask for the email address in the order to be verified.
• If the visitor order does not have an email address, anyone who gets the payment link will be able to complete the payment.

Developer Tip:
The default "grace period" for authentication-free access after an order is created is 10 minutes. This time period can be used with the WooCommerce provided woocommerce_order_email_verification_grace_period The filter is modified.

Turn off order email validation (developer level)

The Guest Order Validation feature exists to prevent others from viewing order details. However, if there are certain scenarios where you wish to turn off the validation, this can be accomplished using the following code:

add_filter( 'woocommerce_order_email_verification_required', '__return_false' );

Attention:
If you are not familiar with the code, it is recommended that you hire an experienced developer to make the changes.WooCommerce recommends the use of the Codeable or a certified WooExpert technical team.

summarize

Payment is the most critical aspect of every order.WooCommerce Provides a variety of processing methods, can cope with a variety of use scenarios. From payment when the customer places an order, to making up the payment through the link afterwards, the process is clearer and the background operation is not complicated. As long as you understand these basic uses, daily management of orders will save a lot of heartache, and customer payment is also smoother.

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