为什么需要 AI 帮你回消息?

如果你同时用微信和 Telegram 跟客户、同事、朋友沟通,每天光回消息就要花一两个小时。尤其是重复性问题——价格多少、怎么下单、几点营业——完全可以让 AI 代劳。
OpenClaw 支持同时接入 Telegram、微信、WhatsApp、Discord 等 20 多个平台。配置好之后,AI 会 7×24 小时帮你回复,你只需要处理真正需要人工判断的消息。
这篇教程带你从零配置 Telegram 和微信两个渠道,让 OpenClaw 帮你自动回消息。
前置准备
开始之前,确保你已经完成以下准备:
- 一台安装了 OpenClaw 的服务器或本地电脑(macOS/Linux 均可)
- 一个 Telegram 账号(用来创建 Bot)
- 一个微信账号(用来扫码登录)
- OpenClaw Gateway 已经能正常启动(运行
openclaw status确认)
第一步:配置 Telegram Bot
1.1 在 BotFather 创建 Bot
打开 Telegram,搜索 @BotFather(注意确认是官方认证的那个),发送 /newbotThe
按照提示输入 Bot 名称和用户名。完成后 BotFather 会给你一个 Bot Token,类似这样:
123456789:ABCdefGHIjklMNOpqrSTUvwxYZ
把这个 Token 保存好,后面要用。
1.2 在 OpenClaw 中配置 Token
回到你的服务器终端,用以下命令把 Token 写入配置:
export TELEGRAM_BOT_TOKEN="你的Token"
cat > telegram.patch.json5 << 'JSON5'
{
channels: {
telegram: {
enabled: true,
botToken: { source: "env", provider: "default", id: "TELEGRAM_BOT_TOKEN" },
dmPolicy: "pairing",
groups: { "*": { requireMention: true } },
},
},
}
JSON5
openclaw config patch --file ./telegram.patch.json5
这段配置做了三件事:启用 Telegram 渠道、设置 Token 来源、允许群组中 @提及时回复。
1.3 启动 Gateway 并配对
# 启动 Gateway
openclaw gateway
# 用你的 Telegram 账号给 Bot 发一条消息
# 然后在终端查看配对请求
openclaw pairing list telegram
# 批准配对
openclaw pairing approve telegram <配对码>
配对成功后,你的 Telegram Bot 就能用 AI 自动回复了。试着发一条消息测试一下。
第二步:配置微信接入

2.1 了解微信接入方式
OpenClaw 通过 WeChat 插件接入微信,使用 QR 码扫码登录的方式。这意味着你需要用一个微信号专门做客服号,登录后 AI 就能代替这个号回复消息。
Attention:微信接入目前仅支持私聊,不支持群聊自动回复。如果你需要群聊场景,建议用 Telegram 或 Discord。
2.2 启用 WeChat 渠道
cat > wechat.patch.json5 << 'JSON5'
{
channels: {
wechat: {
enabled: true,
dmPolicy: "allowlist",
},
},
}
JSON5
openclaw config patch --file ./wechat.patch.json5
2.3 扫码登录
重启 Gateway 后,终端会显示一个 QR 码。用你的微信客服号扫码确认登录即可。
# 重启 Gateway 触发微信登录流程
openclaw gateway restart
# 观察日志中的 QR 码
openclaw logs --follow
扫码成功后,这个微信号收到的私聊消息就会由 AI 自动回复。
第三步:设置消息策略
3.1 DM Policy(私聊策略)
OpenClaw 提供四种私聊策略:
- pairing(默认):新用户发消息时需要你手动批准配对
- allowlist:只有白名单里的用户才能跟 AI 对话
- open:任何人都能跟 AI 对话(适合公开客服场景)
- disabled:关闭私聊功能
对于客服场景,建议用 open;对于个人助手场景,建议用 pairing maybe allowlistThe
3.2 Group Policy(群组策略)
群组策略控制 AI 在群里的行为:
- requireMention: true:只有 @Bot 时才回复(推荐)
- requireMention: false:群里每条消息都回复(慎用,容易刷屏)
# 示例:Telegram 群组只在被 @提及时回复
{
channels: {
telegram: {
groups: {
"*": { requireMention: true }
}
}
}
}
3.3 设置白名单
如果你用 allowlist 模式,需要把允许的用户 ID 加进去:
{
channels: {
telegram: {
dmPolicy: "allowlist",
allowFrom: ["telegram:123456789", "telegram:987654321"]
}
}
}
Telegram 用户 ID 可以通过 openclaw logs --follow 查看,或者让用户给 Bot 发消息后在日志里找 from.id Fields.
第四步:测试和验证
配置完成后,按以下步骤验证一切正常:
- Telegram 测试:用另一个 Telegram 账号给你的 Bot 发消息,看是否能收到 AI 回复
- 微信测试:用另一个微信号给客服号发消息,确认 AI 能自动回复
- 检查日志:(of a computer) run
openclaw logs --follow观察消息收发是否正常 - 检查状态:(of a computer) run
openclaw status确认所有渠道显示 connected
如果某个渠道没有正常工作,先检查 Token 是否正确、网络是否通畅、配对是否已批准。
第五步:进阶配置
5.1 同时运行多个渠道
OpenClaw 天然支持多渠道同时运行。你可以同时开启 Telegram + 微信 + WhatsApp + Discord,所有渠道共享同一个 AI 人格和记忆。
{
channels: {
telegram: { enabled: true, botToken: "..." },
wechat: { enabled: true },
whatsapp: { enabled: true },
discord: { enabled: true, token: "..." }
}
}
5.2 不同渠道绑定不同 AI 人格
如果你想让 Telegram 上的 AI 是客服风格,微信上的 AI 是朋友风格,可以用 Multi-Agent 功能,给不同渠道绑定不同的 Agent。具体方法参考我们的多 Agent 管理教程。
common problems
Q1:Telegram Bot 创建后发消息没反应?
最常见的原因是没有完成配对。检查 openclaw pairing list telegram 是否有待批准的请求,批准后再试。
Q2:微信扫码后很快掉线怎么办?
微信对第三方登录有风控机制。建议用一个活跃的老号(注册超过半年、有实名认证),新号容易被限制。如果频繁掉线,等几个小时再重新扫码。
Q3:AI 回复太慢怎么办?
回复速度取决于你配置的模型。如果用 GPT-4 级别的模型,响应会慢一些(3-8 秒)。换成 GPT-3.5 或 Claude Haiku 可以把响应时间压到 1-2 秒。在 OpenClaw 配置里修改 model 字段即可。
Q4:能不能只让 AI 回复特定类型的消息?
可以。在 SOUL.md(AI 人格文件)里写清楚规则,比如"只回答产品相关问题,其他问题回复:请联系人工客服"。AI 会严格按照你设定的规则执行。
Q5:多个平台的聊天记录会混在一起吗?
不会。OpenClaw 为每个聊天对象维护独立的 session,Telegram 用户 A 和微信用户 B 的对话完全隔离,互不影响。
Q6:服务器重启后需要重新配置吗?
不需要。所有配置都持久化在磁盘上。重启后运行 openclaw gateway 即可恢复所有渠道连接。微信可能需要重新扫码(取决于 session 是否过期)。
相关教程推荐
- OpenClaw 怎么做 WhatsApp 客服自动回复?从安装到上线的完整教程
- OpenClaw 怎么做 SEO 关键词研究?从找词、分类到内容规划的实操教程
- OpenClaw 怎么做内容排期?把关键词研究变成可执行的发布计划
summarize
配置 OpenClaw 接管 Telegram 和微信消息并不复杂:Telegram 只需要一个 Bot Token + 配对批准,微信只需要扫码登录。关键是根据你的场景选对消息策略——客服用 open,个人助手用 pairing。
配置完成后,AI 就能 7×24 帮你处理重复性消息,你只需要关注真正需要人工判断的对话。
更多渠道配置细节,参考 OpenClaw 官方文档:Telegram 渠道配置文档The
官方文档:OpenClaw 消息渠道配置文档
Link to this article:https://www.361sale.com/en/87563/The article is copyrighted and must be reproduced with attribution.













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